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United States and Canada / Eastern Standard Time
  9 AM to Midnight Monday through Thursday
9 AM to 8 PM Friday through Sunday
  TOLL FREE: 1-800-961-4635
Australia and New Zealand / Eastern Standard Time (Sydney)
  FREECALL: 1 800 251 657
 
United Kingdom / Greenwich Mean Time
  FREEPHONE: 0800 101 2793
All Other Countries / Eastern Time Zone (GMT -5:00)
011-561-366-4816

Please note that all prices on our website are in US dollars, and travel purchases must be completed with a major credit card. Unless you are considering one of our custom cruise itineraries, certain cruise lines prohibit US-based travel agencies from selling to non-US residents.

All passengers regardless of their home country, citizenship or country of residency are responsible for obtaining the proper documentation for travel. This includes passports

Guest Review of Serenade of the Seas Cabin

Cabin Score
43
out of 100
reviewed by Linda A. of Raceland, USA
Cruise Date:1/1/2015
Review Submitted:2/4/2015
Passengers in Cabin:3 Passengers
Past Cruise Experience:2-5 Cruises
Cruise Length:5-7 Days
Overall Room Condition Impressions The cabin is in desparate need of a remodel. It looks tired and feels dirty
Would You Book This Same Cabin Again? No way. I was counting the days until we could leave this cabin.
Noise In Cabin You could hear a good deal of noise, it was mostly tolerable NOISE when seas were little rough.....noisy when cleaning halls during early morning hrs. i hear people, thought it was passengers, so got up to go get coffee/breakfast.....only to FINALLY see a clock on deck.....4:15 am........ ROOMS NEED CLOCKS, ALSO CLOCKS IN HALLWAY, ETC.
Cabin Odor A slight odor, but, you go used to it. very narrow.....folded wheelchair even hard to pass thru.
Temperature Control in Cabin The temperature controls were good, but, you would have to regularly change them to maintain the appropriate temperature was warm at times even w/air all the way to coldest
WiFi Signal Strength in Cabin 1000 Have you seen what the cruise line charges for WiFi? I can't afford that... (I didn't test it...)
Lighting The lighting was good -- nothing extraordinary not too great
Bathroom Condition The bathroom is beginning to look "tired". But, it still appeared to be clean
View From The Cabin Very good view balcony rail definately needs to be HIGHER
Drawers, Clothes and Luggage Storage My cabin size was effectively a closet to begin with - so there was hardly any storage space
Technology, Comfort & Convenience Good. Appropriately sized, flat-panel TV and Ipod dock
Lounging Space Needs more sitting room. Only a chair and no coffee or side table
Your Comments & Observations (OPTIONAL QUESTION) very poor accessiblity in doorway.....had to fold wheelchair to get thru door. (had a fall, sprained ankle....after cruised booked). when got to room 4022....wow....so small....3 adults.....3rd adult sleeping was a bunk, not for 68 45 or 47 yr old. sofa small and did not open.... requested another room immediately, had to wait 3 days for move to 1508.....no difference in size. had balcony and was told to store wheelchair there.....RIGHT....TO GET ALL DAMP......sofa DID open, but touched desk area and people in bed had to step on sofa bed to access bathroom.....TERRIBLE.....REQUESTED ANOTHER ROOM ONLY TO BE TOLD NONE AVAILABLE. Funny, cause 413 rooms which were affected by incident were fixed and cleaned and AT LEAST ONE OF THESE ROOM SH/HAVE BEEN MORE ACCOMMODATING FOR 3 GROWN ADULTS. NOT SATISFIED AT ALL.......... IN ORDER TO WALK, ONE PERSON HAD TO MOVE ASIDE.......VERY SMALL AND DEFINATELY NOT FOR 3 GROWN ADULTS FOUND FAKE FINGERNAIL AND HAIR PIN ON FLOOR,,,,,,ASKED TO RE CLEAN......NOT SATISFIED W/ ENTIRE CRUISE FROM THE GET GO. WOULD LIKE COMPENSATION FOR THE DELAY, CANCELLATION OF COCO CAY........AND NOT GETTING HELP W/ANOTHER ROOM. VERY DISSATISFIED W/OVERALL EXPERIENCE.......WOULD LIKE SOMEONE TO CONTACT ME BY EMAIL OR PHONE.......985-209-2037 RE:: REFUND/COMPENSATION FOR DELAY, ROOM CONDITION, OVERALL CRUISE EXPERIENCE.
DeckPlanGenius Review Authenticity Statement In a perfect world, everybody would be honest and there would be no "fake" reviews -- reviews for compensation, reviews by those with a business connection to the cruise line and even reviews by persons who never cruised in this cabin or on this ship! Use common sense and maintain a degree of skepticism with all reviews that you read.

THIS CABIN REVIEW IS THE OPINION OF AN INDIVIDUAL WHO HAS CLAIMED TO SAIL IN THIS CABIN AND NOT OF DECKPLANGENIUS OR ITS WEBSITE OPERATORS.
DECKPLANGENIUS IS UNABLE TO WARRANT THE AUTHENTICITY OF ANY REVIEW.

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